Last updated July 8, 2026
Mind the Gate ("we") answers phone calls for small businesses using an AI assistant, and sends those businesses text-message summaries of their calls. We don't sell personal information. Ever.
What we collect: your phone number and caller ID; the audio recording and transcript of the call; information you volunteer (name, callback number, reason for calling); appointment details if you book.
How we use it: to handle your call, book appointments, notify the business you called (via a call summary), improve service quality, and meet legal obligations. Calls are answered by an automated AI system that identifies itself at the start of the call. We do not use your call data for advertising, and we do not sell it. The business you called is the primary controller of your information; contact them (or us) for requests about your data.
Service providers: call and message content is processed, under contract, by our telephony carrier (Twilio), speech-to-text provider (Deepgram), AI language provider (Anthropic), and voice-synthesis provider, solely to operate the service.
Text messages are sent only to our own business customers — the owners and staff who enrolled in SMS call notifications and provided their mobile numbers during onboarding. Messages are transactional call summaries and service notices; we send no marketing texts.
Enrolling in SMS notifications is optional and voluntary. Consent to receive text messages is not a condition of purchasing or using the Mind the Gate service. Customers who decline SMS still receive full service; call summaries remain available in their account records. Consent can be withdrawn at any time.
No mobile information, phone numbers, or SMS opt-in consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies with your call volume — roughly a few messages per day for an active line. Message and data rates may apply.
Reply STOP to opt out of texts at any time, or HELP for help. Support: admin@mindthegate.com.
Security: encryption in transit and access-controlled infrastructure. Your rights: depending on your state, you may have rights to access, correct, or delete your data — contact admin@mindthegate.com. Children: the service is not directed to children. Changes: updates are posted here with a new date.
Contact: admin@mindthegate.com